Contacts

If you would like information on your file with us, please contact Customer Service. One of our advisors can answer your questions.

 

If you would like to register a complaint, Customer Service is here to file your request.

 

In the unlikely event of an unresolved dispute, you may contact BNP Paribas Personal Finance's Mediation department free of charge. They will try to come to an amicable agreement.

Mortgage requests Consumer credit requests
Customer Space
tel.: 02 51 86 67 99		 Customer Space
on CETELEM.fr
(contact operator for cost of call
Customer Service
BP 71015
44010 NANTES Cedex		 Customer Service
BP 524
92595 LEVALLOIS PERRET Cedex
Mediation
ACI FCL 9065
92565 Levallois Perret Cedex		 Mediation
ACI FCL 9065
92565 Levallois Perret Cedex

To know more about BNP Paribas Personal Finance, contact the Brand, Communications & Advertising department.

  • Tel  : +33 (0)1 46 39 99 39