Successful rollout of the common consumer loan management IT platform of BNP Paribas Personal Finance (BNP Paribas Group) and Natixis Financement (Groupe BPCE)

In July 2010, BNP Paribas Personal Finance (BNP Paribas Group) and Natixis Financement (Groupe BPCE) signed an industrial alliance, formalized through a joint venture, to pool their industrial investments on the consumer loan market.
After four years’ work, the new common Information System is now completed in compliance with the deadline, the ambitions set and the performance expected to meet the market requirements.


The initial goal has been reached, i.e.: to build a first-rate common IT platform to manage consumer loans, by pooling the investment and maintenance costs to offer consumers the best possible service, under optimized price, service and security conditions.


A first significant stage was finalized in January 2013 with the operational implementation of a common joint venture based in Nantes. The joint venture took up the IT management of all consumer loans (repayment and revolving loans) of the Banque Populaire and Caisse d’Epargne networks and of the BNP Paribas Group in France.


Throughout 2013 and 2014, the system was enhanced with new functional components to manage revolving loan accounts, over-indebtedness and payments.
Natixis Financement has developed a new interface to create consumer loan records for all Banque Populaire and Caisse d’Epargne banks and accosted it with this new shared management system.


All these developments and progress converged fully on October 25, 2014, enabling the two groups to jointly own a system that manages close to 30 million records.
However, each of the parties will continue to implement their sales policy independently.


“We are very pleased to see the realization of this long-term project that the teams managed jointly with utmost efficiency, combined with good cost control and compliance with the established timeframe. This implementation of industrial synergies in managing our clients’ consumer loans exemplifies the success of the partnership between Natixis Financement and BNP Paribas Personal Finance and our ability to share our expertise according to high standards”, commented Thierry Laborde, Chairman and Chief Executive Officer of BNP Paribas Personal Finance.


“We welcome the implementation of this industrial alliance that reflects our institutions’ ability to rally their teams around a strategic and ambitious project.
This new step enables Natixis Financement to reaffirm its willingness to support the Banque Populaire and Caisse d’Epargne banks in their development.”
added Gils Berrous, Chief Executive Officer of Natixis’ Specialized Financial Services.

January 19, 2015