Our Commitments


CSR (corporate social responsibility) policy of BNP Paribas Personal Finance is organized in 4 primary responsibilities: economic, social, civic and environmental.


Develop responsible offers and services

BNP Paribas Personal Finance commits to promoting the development of responsible offers and services, wherever the Group is found. The company has adopted an approach to shared budget responsibility with its clients that is based on the ability to evaluate their budget and a high-quality, long-term relationship. This approach helps clients prepare their projects and plan for the financing of solutions that combine, for example, savings and loans.

Our three commitments:

  • Build responsible offers and services
  • Adhere to business ethics
  • Support clients over the long term


Promote the development of our employees and encourage diversity

BNP Paribas Personal Finance is dedicated to implementing a committed and responsible human resources policy. In this context, the company has been committed for more than ten years to eliminating discrimination among employees with respect to age, gender, origin or disability.

Our three commitments:

  • Promote employee development
  • Encourage diversity
  • Manage employment with solidarity


Promote financial literacy and contribute to combating social exclusion

Civic responsibility by BNP Paribas Personal Finance is illustrated by a sponsorship policy, in particular through the Cetelem Foundation for financial literacy in France, as well as through the development of a number of solidarity actions in many of the company’s subsidiaries.

Our three commitments:

  • Promote financial literacy
  • Contribute to the battle against social exclusion
  • Dialog and collaborate with our stakeholders


Lessen environmental impact related to our internal operations

BNP Paribas Personal Finance commits to decreasing its environmental impact. This is tied to both carrying out business and internal functioning in all countries where the company is implanted.

Our three commitments:

  • Reduce greenhouse gas emission and water consumption
  • Use less paper and prefer sustainably made paper
  • Reduce waste and implement recycling